Quick Tips For Managers by Mike Clayton

Author:Mike Clayton [Mike Clayton]
Language: eng
Format: epub
ISBN: 9781908284419
Publisher: Management Pocketbooks
Published: 2014-01-15T00:00:00+00:00

Mehrabian’s second experiment (working with Susan Ferris)

Experimenters asked subjects to interpret the emotion in a recording of a speaker voicing a neutral word with different intonations, conveying liking, neutrality, or dislike. At the same time they were shown photos of actors portraying one of the same three emotions. Subjects rated the emotion of the speech-photo pair. When there was a mismatch, subjects chose the emotion in the photo more often than the emotion in the voice.

Mehrabian’s results

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