Psychological Management of Individual Performance by Sabine Sonnentag

Author:Sabine Sonnentag
Format: epub, pdf
Published: 0101-01-01T00:00:00+00:00

Chapter 12

Enhancing Performance

INTRODUCTION 250

IDENTIFYING TRAINING NEEDS 250 TRAINING DESIGN PRINCIPLES 252

SEQUENCING OF COURSE CONTENT 252

ENCOURAGE APPROPRIATE

INFORMATION-PROCESSING 253

PRACTICE SCHEDULES 254

FEEDBACK 254

TRAINING METHODS 255

RULES AND EXAMPLES 255

INSTRUCTION VERSUS PRACTICE 256

BEHAVIOR MODELING AND ROLE PLAYING

256

SUMMARY

through Training

Beryl Hesketh and Karolina Ivancic The University of Sydney, Sydney, Australia

SIMULATION TRAINING 257

ACTIVE LEARNING 258

ORGANIZATIONAL FACTORS INFLUENCING TRANSFER 258

OPPORTUNITY TO PERFORM 259

ORGANIZATIONAL CULTURE AND CLIMATE 259

RELAPSE PREVENTION INTERVENTIONS 260 EVALUATION AS AN INTEGRAL PART OF TRAINING 260

CONCLUSIONS 261

REFERENCES 262

Organizations will increasingly need to select and train “expert” employees who can perform at the highest level if they are to maintain their competitive edge in the expanding global business environment. We argue that in demanding workplaces that are characterized by constant change, training for adaptive expertise provides a basis for developing the cognitive and metacognitive skills needed to deal with variable job requirements. Several approaches to training (instruction in rules and examples; be- havioral modeling and role playing; simulation training; active learning) are discussed in relation to how well they accord with fundamental training principles that promote adaptability. Factors in the organizational environment that can influence transfer of training are also discussed. The complexity of the transfer process and the impact of moderating variables on training outcomes highlight the need for accurate assessment of training needs and ongoing evaluation of training effectiveness.

Psychological Management of Individual Performance. Edited by Sabine Sonnentag.

C 2002JohnWiley&Sons,Ltd. ISBN: 0-471-87726-3

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