Performance Management For Dummies by Herman Aguinis

Author:Herman Aguinis
Language: eng
Format: epub
ISBN: 9781119557715
Publisher: Wiley
Published: 2019-06-12T00:00:00+00:00

The Jury Is Out: All Firms Collect Performance Data

I am sure you are aware that the issue of performance ratings is hotly debated. Although many companies such as Adobe, Microsoft, Eli Lilly, and The Gap have announced that they are “abandoning performance ratings,” they actually engage in various forms of performance analytics and continue to collect and compile performance data. But instead of using the term “performance ratings,” they use labels such as “judgments,” “achievement metrics,” and “expectations.” In other words, managers and employees continue to gather and compline data about performance, and those data are used to make administrative decisions about employees and evaluations of employees’ on-the-job behaviors and results.

Juniper is an example of a company that has supposedly “abandoned” performance ratings. Juniper is based in California and develops and markets networking products such as routers, switches, and network security software. Juniper uses the label “J Players” to refer to the performance of employees who meet expectations against four performance elements. Also, the performance of employees is calibrated based on relative contribution. Similarly, other companies use different labels in their performance analytics efforts, such as “don’t have it,” “have it,” or “knock it out of the park.” In addition, companies continue to ask managers about their recommendations regarding who should receive a pay increase or bonus, and of what size, based on employee performance — regardless of whether they call this a “rating” or not.

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