Next Level Boss - The Secrets: How to master people & smart money successfully within 7 weeks by Stanley Ng

Author:Stanley Ng [Ng, Stanley]
Language: eng
Format: azw3
Publisher: iB NetX Sdn Bhd
Published: 2020-09-07T00:00:00+00:00

S3: Cross-selling

Often confused with backend products, cross-selling is selling additional products that work together with the main product your customer is purchasing. For instance, when your customer purchases a camera, cross-sell by asking if they would like printing services and framing products for photos. Customers may consider their needs and if they see these goods as necessary, they will agree to your suggestion and there you have it, a bigger transaction.

S4: Referral

When you see the opportunity to ask your satisfied

customers to recommend your product to other friends and family that will benefit the same as them – do it! You‘ve got nothing to lose with this simple request. Referrals actually make a huge impact on the size of sales of a business. Referrals may be in the word of mouth, or these days, through viral social media posts. It is the best way for you to get new customers to increase your sales. Once you have these new customers, retain them!

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