Loving Monday by Beckett John D.;

Author:Beckett, John D.;
Language: eng
Format: epub
Publisher: InterVarsity Press
Published: 2006-05-30T00:00:00+00:00

Compassion at Work

In our work, we find opportunities all around us to show compassion. Here are some examples:

☐ A person is passed over for a promotion for which he or she has applied. We find it is good to meet with such persons, show appreciation for their stepping forward, point out how they can strengthen their qualifications, and encourage them to apply for a future advancement.

☐ An employee has suffered personal loss, a death or serious illness. It is a time to show compassion—face to face where that is possible. Our eyes and our demeanor show that we care. Would we not be grateful for such compassion if we had experienced the loss?

☐ A customer has a reversal and needs an extension of credit. Of course we must be mindful of the risk, but our understanding and extra help, if possible, can bring lasting loyalty and good will.

☐ Perhaps the most difficult of all is the termination, the most dreaded job a manager faces. I find it important to separate the two critical steps involved. First, I go through whatever process is necessary to make a firm decision. This is the analytical step, dealing squarely with reality. The second is the termination itself, which should be carried out with all the compassion I can muster. An effort should be made to cushion the transition, such as a severance arrangement and possibly the use of outplacement services. But a key is to see the process as redemptive, a step which the Lord can use to accomplish his larger purposes—in the person’s life and in the organization.

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