Letters to a Young Progressive: How to Avoid Wasting Your Life Protesting Things You Don't Understand by Adams Mike S

Author:Adams, Mike S. [Adams, Mike S.]
Language: eng
Format: epub
ISBN: 9781621570325
Publisher: Regnery Publishing
Published: 2013-04-21T18:30:00+00:00

Customer Service Visit #4: For two consecutive months, they kept charging me the higher rate. So I went back to cancel my service. It was a Saturday and the young woman working there apologized and told me that she would work everything out on Monday. I left hoping that my relationship with my provider would be improved by her intervention.

Customer Service Visit #5: I got a call from the aforementioned customer service representative, telling me that she could not restore my rate until I came back in the store to talk with another representative, who would then fix things immediately. I came in to the store only to hear a faceless representative tell me over the phone that we could not work things out. That is, she could not offer the lower rate. When I told her to cancel my service, the girl tried to negotiate a new deal. That’s when I just lost my temper and let loose with something like the following:

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