Invaluable Knowledge by William J. Rothwell

Author:William J. Rothwell
Language: eng
Format: epub
Publisher: AMACOM
Published: 2011-11-15T00:00:00+00:00

Engaging Your Technical and Professional Workers

The term engagement, in the sense of getting worker commitment, does not have an official definition. Nevertheless, it warrants discussion because it is an essential feature of managing technical and professional workers. To get a grasp of what engagement means in your organization, it can be useful to ask a group of managers to brainstorm what people are actually doing when they are fully engaged—and what they are doing when they are actively disengaged. From this view, you can then begin to build a culture within the organization that fosters engagement.

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