How to be a Change Superhero by Lucinda Carney

Author:Lucinda Carney
Language: eng
Format: epub
Publisher: Practical Inspiration Publishing
Published: 2020-05-24T16:00:00+00:00

Figure 6.2 How to manage each stage

Commitment

The interesting thing about people who have reached the commitment stage is that it is almost silent; the frantic questions cease and the energy becomes quieter and more channelled. If we have witnessed someone going through all four stages, then it is obvious when they have reached commitment.

However, as mentioned before, we mustn’t mistake the quietness of denial for the quietness of commitment. It is easy to check by asking a few questions about how they feel about the change. If we get a quick and positive answer, then they have reached commitment. On the other hand, if they take a deep breath and give a textbook answer or their body language appears incongruent then we may need to ask a few follow-up questions to be truly sure that they are on board.

We all go through these predictable stages during change, some of us quickly and some of us more slowly. Ultimately, if we are to be successful in delivering change then we must take as many people with us, as quickly as possible. People who have made it through the Change Curve and reached commitment are in a great position to help others through the same journey. They may become our First Followers, early adopters or champions – all key roles during organizational change.

One of the worst things that can happen is if people ‘quit and stay’, as in, they don’t buy in to the change but they don’t choose to vote with their feet and leave. In organizations where successive changes have taken place but haven’t been driven through to completion there can be a high proportion of people who fit into this category, creating a culture of resistance and stagnation. This makes future changes extremely difficult. Starting by understanding each individual, one at a time, the Change Superhero can unblock stagnant cultures, increasing the chances of a successful change outcome.

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