Fix Your Business by Melinda Emerson

Author:Melinda Emerson [Emerson, Melinda F.]
Language: eng
Format: epub
Publisher: Melinda Emerson
Published: 2018-05-09T04:00:00+00:00

Establishing Metrics: Delegation and Accountability of Staff

When you delegate a task to someone else, be sure to delegate accountability along with it. This is just as true for an outsource relationship as for a full-time employee or your kids!

Accountability means metrics:

When is it to be done

How often

To what standard—e.g., how good, how many

How to hand off, and to whom

How to report

And perhaps also: what are the consequences of failure to comply:

For an employee:

First time—review your expectations; explain why this is important

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