Emotional Intelligence Matters by R. S. Mekhala

Author:R. S. Mekhala
Language: eng
Format: epub
ISBN: 9789819977277
Publisher: Springer Nature Singapore

Methods

“A total of 500 questionnaires comprising of scales for measuring abusive supervision and OBSE along with questions pertaining to demographics of the respondents were distributed.”

“After 2 weeks, the author visited again to collect part 1 of the questionnaire and distribute part 2 comprising scales to measure emotional exhaustion and intention to leave at stage 2.”

“Abusive supervision was measured by using the 15 items’ scale developed by Tepper [51].”

“OBSE was measured by using the 10 items’ scale of Pierce and others [54].”

“A sample item from the scale is ‘I count around here.’”

“A sample item from this scale is ‘I wondered if anything is worthwhile.’”

“Intention to leave was measured by using the 4 items’ scale of Kelloway and others [55].”

“A sample item from this scale includes ‘I am thinking about leaving this organization’.”

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