Change the Way You See Everything through Asset-Based Thinking by Hank Wasiak & Cramer Ph.D. Kathryn D
Author:Hank Wasiak & Cramer, Ph.D., Kathryn D.
Language: eng
Format: mobi
ISBN: 9780762442119
Publisher: Running Press
Published: 2006-03-06T14:00:00+00:00
A marketing executive once told me that whenever a client pushed back on an idea or argued with him, before responding to the verbal attack, he would make eye contact and say to himself, “I love this guy. He’s sharp and bold. I love his conviction.”
This Asset-Based Thinking bought him time to think of a great retort, put a smile on his face, lowered his defenses, and got him excited to be in the conversation.
Remember, people have an instinct for whether you are working with them or against them.
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