Be More Strategic in Business by Diana Thomas & Stacey Boyle

Author:Diana Thomas & Stacey Boyle [Thomas, Diana & Boyle, Stacey]
Language: eng
Format: epub
ISBN: 9781633537859
Publisher: Mango Media
Published: 2018-07-07T04:04:56+00:00

Quick and Dirty Takeaways on Communication

•Begin by knowing yourself. Once you know how you tend to communicate, you can work on emphasizing your strengths and compensating for your weaknesses. Take the time to record yourself—you may not be coming across the way you think! A mentor or colleague who will give honest feedback is invaluable here.

•Next, know your audience. How well you can know them will vary depending on the situation, but do what you can to determine what they care about and how they prefer to receive information.

•Communicate with intention. Even small, unplanned, informal interactions can have an intention. Know what you need to get across and stay focused on that. Don’t waste opportunities with key leaders, and don’t talk about being too busy. You’re calm and in control!

•Give the headlines and let your audience follow up. Entice them with the big finding or important information. Once you’ve captured their attention, you can go into the details as needed.

•Be aware of feedback. If your audience is glazing over or seems distracted, you need to change something up! Ask probing questions and make sure they’re following along with you.

•Practice makes perfect. Use video so you can see yourself the way others see you. Trusted friends and colleagues can also be a great source for feedback on your communication.

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