Professional Empowerment in the Software Industry through Experience-Driven Shared Tacit Knowledge: A Case Study from China by Hui Chen & Miguel Baptista Nunes

Author:Hui Chen & Miguel Baptista Nunes
Language: eng
Format: epub
ISBN: 9789819914869
Publisher: Springer Nature Singapore

A less formal but still mandatory annual means of sharing ideas, emerges from the annual company retreat. This is a highly anticipated reunion away from the workplace and usually in a good rural hotel. This is common practice in Chinese organisations of all sizes and usually occurs just before the Spring Festival holiday. This retreat usually takes two to three days that are divided into reflection meetings in the morning, social or sport activities in the afternoon and entertainment in the evenings. For the purpose of this research these retreats are named as Annual Seminars since they were referred as such by the informants. The reflection sessions in the morning are seen as particularly useful and one of the few occasions in which employees are given an opportunity to speak freely in extremely hierarchical Chinese organisational settings. Furthermore, these sessions are intentionally interdepartmental and include elements from all areas of the organisation. Therefore, once a year individuals are given an opportunity to voice their ideas, complaints and opinions, as described by one of the developers and project managers:Ah … knowledge sharing in our company is ok. Sometimes, when New Year is coming, our job would be relatively less than before. The boss would organize some seminars [and ask us to talk and share our own experience with others]. (I13.3.10.D)

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