Open Government in Salé, Morocco by OECD

Author:OECD
Language: eng
Format: epub
Tags: governance
Publisher: OECD Publishing
Published: 2019-11-20T00:00:00+00:00

Figure ‎4.2. Organisation of the municipality of Salé

Source: City of Salé (2017), Flow chart, https://en.villedesale.ma/

The important role of the division of information and communications systems should be highlighted. It has responsibility for managing the website and Facebook page, as well as communication with citizens and publishing information. Communications are strategic in helping to strengthen transparency of the city’s public affairs management. In addition, the city has launched various participatory mechanisms, such as the Thursday dialogues, which require the contribution of a number of divisions. Therefore, the thematically specialised divisions – such as those of urban planning, economic affairs etc. – are called upon to interact with citizens and respond to their questions and suggestions. According to interviews conducted in October 2017 by the OECD team, the initiatives to promote open government are supported by high-level commitment – on the part of the council and especially by the mayor – which encourages the entire administration to engage in the collaborative process. In line with OECD best practices and the OECD Recommendations on Open Government, such high-level engagement is a key success factor for reform and an effective cultural shift within a public administration. The engagement of the executive branch of the municipality of Salé is the result of appropriation and a strong commitment on the part of municipal officials. Despite the lack of any formal coordinating body, public officials attest to an effective internal system of coordination and communication, in terms of exchanging information and participatory practices, such as the Thursday dialogues.

Nevertheless, specific coordination mechanisms could facilitate initiatives to promote open government, avoid duplication and improve communication. Mechanisms dedicated to citizen participation or open government exist at municipal level, as in the case of the city of Alcobendas in Spain, which has an Innovation and Communication department. Several municipalities in France also have departments dedicated to participation and local democracy, such as the Directorate for Democracy, Citizens and Territories in the city of Paris, or the Directorate for Local Democracy and Citizenship in the city of Dieppe (see Box ‎4.1).

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