Microsoft System Center 2012 Service Manager Cookbook by Unknown

Author:Unknown
Language: eng
Format: epub
Publisher: Packt Publishing

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Reporting of Change Management is important due to the visibility and tracking provided, which is key to continually improving the process.

Reporting of scheduled and actual date information

Providing the Scheduled Start and End Time of change requests is very helpful for reporting how the Change Management process is performing. These key performance indicators offer a good overview on how many change requests are completed within the planned time.

To get more information about reporting please take a look at the recipes in Chapter 9, Reporting of this cookbook.

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