Leader Armor: Leadership for the Law Enforcement First-line Supervisor by Pallas Edward

Author:Pallas, Edward [Pallas, Edward]
Language: eng
Format: epub
Publisher: Best Seller Publishing LLC
Published: 2020-12-31T16:00:00+00:00

Respect

Building trust with the community is not just about reducing crime; it is about treating everyone with respect. “It turns out people don’t care as much about crime rates as they do about how they are treated.”36 In our academy, like many others in the world, police recruits are taught to make eye contact and greet everyone they encounter in the hallways. If they see a uniformed officer, they are to address them by rank, “Sergeant, good morning, sergeant.” For anyone else, be it a member of the housekeeping staff or a state senator, the greeting is “Ma’am, good morning, Ma’am!” or “Sir, good morning, Sir!”

Treating another human being with respect causes a release of serotonin, often referred to as one of the happiness chemicals in our brain—you will learn more about these chemicals in the next chapter. Happy people who are treated with respect are more likely to reciprocate and treat others with respect. Does this guarantee every person you treat respectfully will treat you the same way? Of course not. Doesn’t it make sense, however, to play the odds by starting out treating everyone with respect?

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