Fight Back: 81 Ways to Help You Save Money and Protect Yourself From Corporate Trickery by Ellen Roseman

Author:Ellen Roseman [Roseman, Ellen]
Language: eng
Format: epub
Tags: General, Business & Economics, Personal Finance
ISBN: 9781118301494
Publisher: Wiley
Published: 2012-12-18T00:00:00+00:00

The clients felt they were overpaying for telecom services, but they had no idea by how much. Their bills averaged about $1,000 a month. Their usage patterns differed greatly. They didn't have the time to find the best rates and reorganize their plans to accommodate their real needs.

Our first step was to understand what they were paying for and get a detailed analysis of underlying charges and usage patterns.

We were able to identify the following red flags:

Their bill was a different amount each month.

They were getting hit with overage charges for exceeding their limits on daytime call minutes, international long-distance calls and texting.

They were paying for many third-party charges (for services such as ring tones and game subscriptions) at high prices.

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