Conflict Resolution & Mediation
epub |eng | 2013-02-28 | Author:Angelique Pinet [ Pinet, Angelique; Sander, Peter]

Reading and Sending Appropriate Signals As you can see, body language isn’t quick and easy. You really need to look at the whole picture to get a true read on ...
( Category: Sales & Selling March 1,2020 )
epub |eng | 2016-04-23 | Author:Alison Sigmon [Sigmon, Alison]

BEFORE JUMPING IN, GET CLEAR WITH YOUR SELF In Chapter 4 we took a high-level view of assessing the impact of bad news. Before jumping into a conversation about the ...
( Category: Health & Stress February 27,2020 )
epub |eng | 2020-01-12 | Author:Jennifer Goldman-Wetzler, PhD

Prepare the Content Finally, prepare the content of your conversation. Remind yourself of any overlaps between your own and others’ values. Starting the conversation by highlighting what you think you ...
( Category: Occupational & Organizational February 26,2020 )
epub |eng | 2019-04-08 | Author:Mark A Baggesen [Baggesen, Mark A]

( Category: Etiquette February 17,2020 )
epub, mobi |eng | 2019-08-26 | Author:Gill Hasson [Hasson, Gill]

Top Tip Still feeling apprehensive? Imagine that the other person is already your friend. You know a friend would respond positively if you approached them so pretend this person is ...
( Category: Management January 15,2020 )
epub |eng | 2019-06-11 | Author:David Gergen & Leonard J Marcus

Leaders often describe leadership as lonely, especially when the situation is bad. The worse the situation is, the lonelier it can feel. When the situation is really bad, you can ...
( Category: Leadership August 2,2019 )
epub |eng | 2019-06-19 | Author:Frank Supovitz

MODELING BEHAVIORS Influencing the actions of others by modeling behaviors is apparent to anyone who has ever watched the long-running children’s program in TV history. Sesame Street teaches youngsters the ...
( Category: Systems & Planning June 20,2019 )
azw3, epub |eng | 2011-01-11 | Author:William Bridges & Susan Bridges

4. Making It This is the point when the organization’s “adulthood” begins. From this point on, the organization has what it needs to be a significant factor in its market. ...
( Category: Management June 11,2019 )
epub |eng | 2018-12-20 | Author:Gretchen Anderson

Keep Objectives Visible, and Revisit Them Periodically Objectives need to be actively maintained, and can’t be taken for granted after you’ve learned something new. “You have to actively question your ...
( Category: Workplace Culture May 21,2019 )
epub |eng | 2019-02-21 | Author:Jennifer H. Elder & Samuel F. Elder

DISASTER RESPONSE The disaster response section spells out the procedures your organization will execute when responding to an emergency. Because it can be difficult to read a lengthy document during ...
( Category: Conflict Resolution & Mediation May 16,2019 )
epub, azw3 |eng | 2017-03-21 | Author:Alan Willett

Seven Ways to Create Compelling Goals 1. Start with the “big why.” Why is your goal important to you? Even more important, why is it important to your clients? Why ...
( Category: Leadership March 22,2017 )
epub |eng | 2003-09-09 | Author:Horn, Sam [Horn, Sam]

Cease the Tease If I be waspish, best beware my sting. —WILLIAM SHAKESPEARE, THE TAMING OF THE SHREW 1. REMOVE THE INCENTIVE. Teasers do not pick on people who are ...
( Category: Conflict Management December 8,2016 )
epub, mobi, azw3 |eng | 2016-04-19 | Author:Daniel Shapiro [Shapiro, Daniel]

Take Stock of Your Connection Now that you have a better sense of the five levels of connection, you can use them to evaluate the quality of your own relationships. ...
( Category: Diplomacy May 22,2016 )
epub |eng | | Author:Margaret Heffernan [Heffernan, Margaret]

PART III The Business of Winning CHAPTER 7 Clone Wars While many young engineers aspire to retirement at forty, Andy Hildebrand got his wish. He had spent eighteen years working ...
( Category: Management April 23,2016 )
mobi, epub |eng | 0101-01-01 | Author:Peter T. Coleman

6. IMPOSE STRUCTURE ON GROUP DECISIONS Use your influence over ground rules and decision agendas to guide people through confusion and conflict to optimal decisions. As Jonathan became aware of ...
( Category: Leadership January 14,2016 )