Ahead in the Cloud: Best Practices for Navigating the Future of Enterprise IT by Stephen Orban

Author:Stephen Orban [Orban, Stephen]
Language: eng
Format: epub
Published: 2018-04-04T04:00:00+00:00

BEST PRACTICE FIVE

Create A Cloud Center Of Excellence

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CHAPTER 24

How to Create a Cloud Center of Excellence in Your Enterprise

Originally posted on 3/17/16: http://amzn.to/create-cloud-center-of-excellence

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“Give me a lever long enough and a fulcrum on which to place it, and I shall move the world.”

—Archimedes

In 2012, I was fortunate enough to be named the CIO of Dow Jones, which at the time was a storied, 123-year-old organization with a strong brand, prolific content, and loyal customer base. My job was to shift the technology group’s focus toward product development in order for the company to stay relevant in an increasingly competitive environment, improve operational excellence, and drive down costs.

There were many levers we pulled over the course of our ever-evolving strategy to achieve these goals, including in-sourcing talent, leveraging open-source, and bringing in cloud services so we could focus on the business. But possibly the best decision we made was to create our CCoE, which we called DevOps, to codify how we built and executed our cloud strategy across the organization. I knew from seeing change-management programs succeed and fail throughout my career, that having a dedicated team with single-threaded ownership over an organization’s most important initiatives is one of the most effective way to get results fast and influence change. My Enterprise DevOps series covers some of these experiences in more detail.

Since then, every enterprise I’ve met with that has made meaningful progress on their journey has a team of people dedicated to creating, evangelizing, and institutionalizing best practices, frameworks, and governance for their evolving technology operations, which are increasingly implemented using the cloud. These CCoE teams start small, develop a point of view for how cloud technology can be responsibly implemented at scale for your organization, and, if implemented properly, can become the fulcrum by which your organization transforms the way technology serves the business.

Over the course of the next few chapters, I’ll explore how enterprises are doing this through the following dimensions:

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