Thinkertoys by Michael Michalko

Author:Michael Michalko [Michalko, Michael]
Language: eng
Format: epub, mobi
ISBN: 978-0-307-75790-6
Publisher: Ten Speed Press
Published: 2010-11-30T16:00:00+00:00

Eighty-five percent of all people rate themselves as average or less. Fewer than five percent rate themselves as superior or excellent. On the 0–100 scale, the average rating is 55.

When comparing the listening self-ratings and projected ratings of others, most respondents believe that their best friend would rate them highest as a listener—and that rating would be higher than the one they gave themselves.

People usually think their bosses would also rate them higher than they rated themselves. We tend to listen to our bosses better … whether it’s out of respect or fear doesn’t matter.

The grades for colleague and job subordinates are just about the same as the listeners rate themselves … around 55. But when you get to “spouse,” something really dramatic happens. The score here is significantly lower than the 55 average. And what’s interesting is that the figure goes steadily downhill. Newlyweds tend to rate their spouse at the same high level as their best friend. As the marriage goes on, the ratings fall. So in a household where the couple has been married fifty years, there could be a lot of talk. But maybe nobody is listening.

Following are ten keys to developing better listening habits that could last a lifetime.

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