Protecting the People by Unknown

Author:Unknown
Language: eng
Format: epub
Tags: Geographic Information Systems, Law Enforcement, Emergency Management
Publisher: Esri Press
Published: 2022-07-18T22:11:50+00:00

Making the app transition

Leaders at the STIC learned what peers had done for similar events using a GIS as the backbone for real-time situational awareness. The STIC already used GIS on a daily basis to help prevent, prepare for, and respond to disasters (both human-made and natural) and other public safety issues statewide.

The STIC had a good map of the fairgrounds, but the carnival layout changes every year. As the carnival setup neared completion, it flew a drone to capture current imagery for the map. STIC also added patrol sectors.

Fifty smartphones were provided by Verizon, and an additional 20 phones belonging to troopers were updated to add a suite of apps. STIC added ArcGIS Workforce for tracking the location of each trooper, ArcGIS Survey123 for quick and intuitive reporting of incidents using drop-down menus, ArcGIS Explorer for viewing incident details, and ArcGIS GeoEvent™ Server to send notifications to each phone whenever an incident was reported. In addition, ArcGIS Dashboards provided a one-glance view of incidents on large screens at headquarters and in the operations center at the fairgrounds to quickly update anyone on the status of the event.

“We learned from others that the simpler we can make things, the more widely they will be used,” Gray said. “Literally all the troopers had to do was open the apps when they got on their shift to see what others had reported or to report something.”

Officers embraced the platform quickly, Kustermann said. “Within an hour of the deployment users were using the application without any help.”

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