Neuro-linguistic Programming for Dummies by Romilla Ready & Kate Burton

Author:Romilla Ready & Kate Burton
Language: eng
Format: epub
ISBN: 9781119106128
Publisher: Wiley
Published: 2015-09-16T14:49:51+00:00

Asking the right questions

As you begin to gather information about a person or situation, consider asking questions that apply at these different levels, beginning from the base of the pyramid illustrated in Figure 11-1:

Environment refers to the factors that are external opportunities or constraints: answers the questions ‘where?’, ‘when?’ and ‘with whom?’.

Behaviour is made up of specific actions or reactions within the environment: answers the question ‘what?’.

Capabilities and skills are about the knowledge and skills, the ‘how-tos’ that guide and give direction to behaviour: answers the question ‘how?’.

Beliefs and values provide the reinforcement (motivation and permission) to support or deny your capabilities: answers the question ‘why?’.

Identity factors determine your sense of self: answers the question ‘who?’.

Purpose goes beyond self-consciousness to relate to the bigger picture about your mission: answers the questions ‘what for?’ or ‘for whom?’.

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