Improving School Behaviour by Watkins Chris; Wagner Patsy; & Patsy Wagner

Author:Watkins, Chris; Wagner, Patsy; & Patsy Wagner
Language: eng
Format: epub
ISBN: 537781
Publisher: SAGE Publications
Published: 2000-03-27T16:00:00+00:00

Does one of the above ‘ring bells’ for you? In other words is it more commonly part of your repertoire than the others? Can you rehearse some new inner dialogue more along the lines of example 4?

Professionals who behave confidently and who give the impression that things are under control are less likely to be assaulted or to witness assaults (Poyner and Warne, 1988).

D How can I get myself to react less?

Adopting a more calming inner dialogue will help to ensure that difficulties do not escalate, and is part of becoming less reactive. This takes practice. Here it is worth considering the very fast sequence which occurs when we are faced with any incident. It starts with the lower part of the brain firing off some very quick feelings. Then follow, we hope, the higher parts of the brain which bring in a range of considerations and previous experiences. Finally, we decide what to do and act. As Goleman (1996) has clarified, emotionally intelligent behaviour operates a sequence as shown in Figure 3.1.

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