Ultralearning by Scott Young

Author:Scott Young [Young, Scott]
Language: eng
Format: epub, mobi
Publisher: HarperBusiness
Published: 2019-08-06T00:00:00+00:00

Informational Feedback: What Are You Doing Wrong?

The next type of feedback is informational feedback. This feedback tells you what you’re doing wrong, but it doesn’t necessarily tell you how to fix it. Speaking a foreign language with a native speaker who doesn’t share a language with you is an exercise in informational feedback. That person’s confused stare when you misuse a word won’t tell you what the correct word is, but it will tell you that you’re getting it wrong. Tristan de Montebello, in addition to the overall assessment of his performance by audience members at the end of a speech, can also get live informational feedback about how it’s going moment to moment. Did that joke work? Is my story boring them? This is something you can spot in the distracted glances or background chatter throughout your speech. Rock’s stand-up experiment is also a type of informational feedback. He can tell when a certain joke lands or doesn’t, based on the reaction of the audience. However, they can’t tell him what to do to make it funnier—he’s the comedian, not them.

This kind of feedback is easy to obtain when you can get real-time access to a feedback source. A computer programmer who gets error messages when her programs don’t compile properly may not have enough knowledge to understand what she’s doing wrong. But as errors increase or diminish, depending on what she does, she can use that signal to fix her problems. Self-provided feedback is also ubiquitous, and in some pursuits it can be almost as good as feedback from others. When painting a picture, you can simply look at it and get a sense of whether your brushstrokes are adding to or detracting from the image you want to convey. Because this kind of feedback often comes from direct interaction with the environment, it often pairs well with the third principle, directness.

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