Leading Strategic Change in an Era of Healthcare Transformation by Jim Austin Judith Bentkover & Laurence Chait

Author:Jim Austin, Judith Bentkover & Laurence Chait
Language: eng
Format: epub
Publisher: Springer International Publishing, Cham

Working within the traditional academic silos to identify ways to influence and contribute to departmental finances and incentives.

Further promote buy-in and adoption of the HVC vision across all of its constituents: While the BWH HVC remains visible to all of these stakeholders , further efforts to expand employee support need to be made so these individuals can truly identify with the center’s leadership and mission.

The above BWH HVC case demonstrates the value of the IMSL approach to care. A center of excellence structure can create institutional flexibility to meet the demands of an ever-changing healthcare landscape. However, as your own institution contemplates the adoption of an IMSL model, remember that the benefits of improved flexibility are often counterbalanced with the injection of variability in your organization model. If not fully integrated, institutions can create more bureaucracy through evermore complex organizational structures, with no gain in efficiency or patient satisfaction. Understanding the impact of how your institution handles each critical question measured in your scorecard, and your institutional commitment to integration—especially the ability to relinquish assets to the service line—will improve your chances for a successful implementation of an IMSL model, better preparing for the uncertainties that lie ahead of all of us.

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