Why Weren't We Taught This at School? by Alice Sheldon

Author:Alice Sheldon
Language: eng
Format: epub
Publisher: Practical Inspiration Publishing
Published: 2021-11-14T16:00:00+00:00

Now we move on to how you can communicate in ways that hold everyone’s needs with care. Key to this is building and maintaining a sense of connection with other people, so that whatever the outcome, your relationship is protected or even strengthened.

Chapter 6

Connect through speaking: creating conversations without barriers

• Creating conversations that connect you with others

• Talking about your needs in ways that get your message across

• Expressing your feelings so that you can build understanding

• Shifting from blame to freedom by changing your ‘because’

Chapter 7

Four powerful tools for speaking: getting your point across

• Tool 1: observations not evaluations

• Tool 2: requests not demands

• Tool 3: appreciation and celebration, not praise and reward

• Tool 4: regret and sorrow, not guilt and denial

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