The Remote Facilitator's Pocket Guide by Kirsten Clacey

Author:Kirsten Clacey
Language: eng
Format: epub
Publisher: Berrett-Koehler Publishers

METHODS AND MECHANICS

Open the Space with a Check-in Question

At the very start of the meeting, there exists an opportunity to create an initial moment of connection and set the tone for the rest of the time together. If our goal is to help people to see each other as human beings—which, as discussed above, is directly related to our ability to perform at our best—a seemingly innocuous check-in can be a lightweight yet impactful way of improving meeting outcomes.

Depending on what is asked, the question at the start of a meeting can serve multiple purposes. We learned about check-in questions from Esther Derby and Diana Larsen. Something they said has stuck with us:

When someone doesn’t speak at the beginning of the retrospective, that person has tacit permission to remain silent for the rest of the session.

—Esther Derby and Diana Larsen23

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