The Everything Practice Interview Book by Dawn Rosenberg McKay

Author:Dawn Rosenberg McKay
Language: eng
Format: epub
Tags: epub, ebook
Publisher: F+W Media, Inc.

Q What would you do if a member of your staff seemed upset about something but you didn't know what the problem was?

A I would ask if he wanted to talk about what's bothering him and make sure he knew I was available. If he didn't want to talk, I wouldn't push because it might be something personal. However, if it were work-related, I would hope he'd be able to be honest about it so we'd be able to solve the problem together.

This candidate demonstrates both sensitivity and professionalism with this answer. She is sensitive to the needs of her staff and indicates that she is approachable, especially when it comes to work-related issues.

Never Say: “I have to maintain a distance between myself and my staff. If there's something I need to know, my employee should come to me. If it's a personal problem, he can just leave it at home where it belongs.” This candidate shows that she hasn't yet developed an understanding of what it means to be a good manager.

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