Teaching Business Discourse by Cornelia Ilie & Catherine Nickerson & Brigitte Planken

Author:Cornelia Ilie & Catherine Nickerson & Brigitte Planken
Language: eng
Format: epub
ISBN: 9783319964751
Publisher: Springer International Publishing

Data 6.1 Examples of Business Discourse in Published Materials

A genre approach to teaching business discourse

Koester (2004) provides a textbook that uses a corpus and an ESP genre approach in its presentation of the teaching materials, through reference to authentic texts and transcripts. Additional publications (e.g. Koester 2006, 2012) are useful resources for teachers who are interested in pursuing the same approach with their learners.

Teaching business content and business discourse

The Business Advantage series published by Cambridge University Press offers a set of textbooks at three different levels of proficiency that present business theory, business in practice in the form of case studies, and business skills, with specific reference to different aspects of language (Koester et al. 2012; Handford et al. 2011; Lisboa and Handford 2012).

A training course for call centre employees in Asia

Lockwood and McCarthy (2010) is a textbook that can be used to underpin a training course for call centre employees in countries such as India and the Philippines. It draws on Lockwood’s experience as a researcher in the industry as well as on the work of other relevant scholars.

How to write corporate training materials

Frendo (2014) is a guide to writing training materials for practitioners working in specific corporate and industrial settings, e.g. accounting, the oil and gas industry and aviation. It refers to the author’s own experience in teaching and creating materials for different professional contexts, as well as on his extensive knowledge of relevant research.

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