Smart Calling by Art Sobczak

Author:Art Sobczak [Sobczhak, Art]
Language: eng
Format: epub
ISBN: 9781119676744
Publisher: Wiley
Published: 2020-03-14T00:00:00+00:00

Smart Calling Tips

Here’s a website where you can enter names and hear an audio with the pronunciation: www.pronouncenames.com/.

Before reaching the prospect, ask someone at the prospect’s company how to pronounce the name. (And please, do not say, “What is the correct pronunciation of Bill’s name?” Like you are looking for the incorrect way to say it?)

Also ask others how the prospect prefers to be addressed: Robert, Bob, Mr. Smith, and so on.

Do not rename them. Use their name the way it is written and the way they say it when they greet you. For example, one of my customers said that people often call him Dave even after he answers the phone with “This is David.”

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