Say You're Sorry by C.P. IRVINE IAN

Author:C.P. IRVINE, IAN
Language: eng
Format: epub
Publisher: Lilyhill Police Procedural Cyber Crime Conspiracy Thriller Press
Published: 2017-09-27T00:00:00+00:00

Chapter 27

Tommy McNunn's House,

Edinburgh

Tuesday

10 p.m. G.M.T.

"What the hell do you mean that there's nothing you can do about it until tomorrow morning?" Tommy McNunn demanded from the man in the call centre in India. "All the power has gone from our house, we have no lights and no boiler. It's bloody October, and we're freezing to death!"

"I'm sorry, sir, but I do not have the permission to switch your electricity back on. Nothing can be done about it until you pay your outstanding bill and the senior manager is back in the morning to review your account."

"What do you mean, my outstanding bill? What outstanding bill? We always pay our bills. Bloody hell, we pay them by direct debit. You get the money automatically, every time you demand it!"

"I'm truly sorry, sir. But as I have told you already, this isn't a technical fault. The electricity to your home has been cut off because of your refusal to pay your energy bill. We have sent you at least six letters, which you seem to have ignored, and earlier today you did not attend your court summons, and permission was granted to cut you off. If you agree to pay your bill now in full, along with a reconnection charge and an administration penalty, I'm sure the manager will authorise for your electricity to be reconnected back tomorrow morning. As I mentioned earlier, you've come through to the emergency department, and this is not an unplanned outage. You were warned about it..."

"Listen to me, sir, and I will say this only once... I need you to reconnect me to the fucking national electricity grid NOW. Not tomorrow, not later, but NOW! Do you get me? There has been a terrible mistake in your bloody accounting system... and..."

"Sir, I am sorry. There's nothing I can do for you just now. If you'd like to pay your bill in full, I can transfer you to another department?"

"But I don't owe you any money! What good will it do if I give you even more of my money when you already have all the money I owe you... you'll just bloody lose that too!" Tommy was shaking, sobering up rapidly, but still not able to grasp completely what was happening.

He'd been on the phone for over an hour already, getting transferred from one department to another. No one seemed able to help him. Everyone insisted that it would be down to someone else. The only thing in common with everyone was that they all insisted that he hadn't paid his bills for months. He'd tried getting hold of his accountant already, but he seemed to be out for the evening or was not picking up his calls.

None of this made any sense.

"So how come I've not received any of your warning letters?" he asked the man in India.

"I cannot tell you that, sir. All I can promise you is that the computer has copies of the letters that were sent to you. I can

Download

Copyright Disclaimer:
This site does not store any files on its server. We only index and link to content provided by other sites. Please contact the content providers to delete copyright contents if any and email us, we'll remove relevant links or contents immediately.