No One's Listening by Pam Marmon

Author:Pam Marmon [Pam Marmon]
Language: eng
Format: epub

Provide feedback from within the organization.

Share information within their sphere of influence.

Advocate on behalf of the project by demonstrating new behaviors and mindset shifts.

Helping change agents understand what is expected of them will clarify how you plan to engage them. What you want to address with change agents is the expected time and length of their participation. I was surprised to find that one of my clients had convinced a group of change agents to an indefinite term of service. That is an unusual expectation and, after several months, commitment began to fade. Most people can commit to an extracurricular activity outside their day-to-day job if it’s well defined and within a reasonable amount of time. If the demands are high, you will have a hard time engaging the right participants, so it’s important to have easy rules of engagement and make good use of their time.

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