Investigative Selling: How to Master the Art, Science & Skills of Professional Selling by Omar Periu

Author:Omar Periu
Language: eng
Format: mobi
Publisher: Square One Publishers
Published: 2013-09-24T14:00:00+00:00

Make sure that the last piece of information is memorable. Leave them with a good impression. Most of all, leave them with a promise to provide the best possible service, and you won’t have to worry about starting the rapport process over again in your next meeting.

By practicing what you’ve learned in this chapter,

your customers will soon be welcoming you back like

the friend you’ve worked so hard to become!

SUMMARY POINTS

Build rapport by looking at things from the customer’s perspective.

Look at how your customer behaves—adjust your behavior accordingly to accommodate his or her behavioral style.

Three Types of Behavioral Styles

Visuals = 60 percent of the population is this type. Relate to the world through pictures and visuals.

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