Hostage at the Table: How Leaders Can Overcome Conflict, Influence Others, and Raise Performance by George Kohlrieser

Author:George Kohlrieser [Kohlrieser, George]
Language: eng
Format: epub
Tags: Business, Psychology, Self Help
ISBN: 9781118047118
Google: cYarC7S5UCsC
Goodreads: 144262
Publisher: Jossey-Bass
Published: 2006-06-01T07:00:00+00:00

RESOLVING CONFLICT

Another secret of successful conflict resolution is the ability to continually maintain the bond and to rebond when a bond is broken too quickly for whatever reason. Taking a positive approach to conflict involves understanding that bonding is fundamental to any resolution. Being curious and creative, and searching for compromise and cooperation, have their own rewards. Tackling conflicts head-on is basic to avoid being taken hostage. When we do not address a problem and take action to solve it due to passivity or the inability to make a clear choice, we are acting like a hostage. When we have a hostage mind-set, we come to believe in the mind’s eye that a problem cannot be solved and so, interestingly enough, find ways not to solve it. In fact, the opposite is possible—learning to enjoy solving conflicts is a possibility for everyone.

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