Empathy In Action by Tony Bates

Author:Tony Bates
Language: eng
Format: epub
Publisher: Ideapress Publishing
Published: 2021-12-15T00:00:00+00:00

Empathy Drives Performance

HeartMath has spent over 30 years providing scientific research showing how employee discontent manifests itself physically, driving the emptiest to search for work that creates coherence between the work to be done and the work experience.

Traditionally, researchers have approached the study of communication pathways between the head and heart from a rather one-sided perspective. Scientists previously focused on the heart’s responses to the brain’s commands. The thinking was the brain is the primary driver, but current science has revealed it’s the heart, or how people feel, that drives their thoughts, actions, and motivations to do their best or become complacent and merely show up to collect a paycheck.

HeartMath’s research shows that communication between the heart and brain is a dynamic, ongoing, two-way dialogue, continuously influencing the other’s function. Their research has shown that the heart communicates to the brain in four major ways:

• Neurologically (through the transmission of nerve impulses)

• Biochemically (via hormones and neurotransmitters)

• Biophysically (through pressure waves)

• Energetically (through electromagnetic field interactions)

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