Brainfluence by Dooley Roger
Author:Dooley, Roger [Dooley, Roger]
Language: eng
Format: epub
Publisher: John Wiley and Sons
Published: 2011-10-19T07:00:00+00:00
It’s scary that we can be manipulated this easily and that our own defenses against such manipulation are ineffective even when we realize what is happening. But is there a way that ethical marketers can apply this knowledge? The answer is, “Yes!”
Brainfluence Takeaway: Use Ethical Flattery
The key to using flattery in a nonmanipulative way is to be honest. Particularly in a direct sales environment, the salesperson can praise some action or characteristic of the customer and do so in a way that is not dishonest at all. Indeed, flattery based on truth is likely to be more credible to and better received by the customer than a compliment that is blatantly false or overstated.
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