AI-First Healthcare by Kerrie L. Holley

Author:Kerrie L. Holley [Holley, Kerrie L.]
Language: eng
Format: epub
Publisher: O'Reilly Media
Published: 2021-04-19T00:00:00+00:00

Digital Transformation of Healthcare

Digital transformation of healthcare is a broad area addressing a wide swath of domains, such as patient care, health and wellness, diagnostics, decision support systems, hospital and provider systems, electronic medical record (EMR) systems, triage, back-office administrative systems, home care, urgent care, emergency rooms, chronic care management, mental health, and more. Digital transformation means using technology to provide real-time, immediate outcomes, whether in approving an insurance claim, approving prescription coverage, or performing a diagnostic. Digital transformation eliminates the need for phone calls by making information readily and instantly accessible, whether you’re trying to determine your benefits, get your lab test results, or get approval for a prescription, a test, or surgery. It means substantially reducing misdiagnoses and medical errors thanks to highly interactive decision support systems at play in doctor’s offices or hospital settings. Digital transformation means price transparency, so that patients know the cost of a service at the time of inquiry and delivery. The pandemic shows telemedicine becoming a more important experience for patients and clinicians, taking our traditional in-person practice into the digital world. The number of use cases is limitless, but let’s explore a few through the lens of three paths.

Three distinct paths (see Figure 4-2) should be pursued by healthcare incumbents and by every organization tasked with making healthcare better, faster, and more accessible and with increasing its efficacy.

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