Make Yourself Clear by Dr. Reshan Richards & Stephen J. Valentine

Author:Dr. Reshan Richards & Stephen J. Valentine
Language: eng
Format: epub
ISBN: 9781119558583
Publisher: Wiley
Published: 2019-05-07T00:00:00+00:00

When pressed for ways around this or out of it, Potts acknowledges that the work is difficult, if not impossible. Fact finding, by definition and design, is slow. Organizing executives and building consensus, in any particular company, is even slower. While you're busy doing your work thoroughly and well, “public opinion is off and running.” So, in some cases, you simply have to weather the storm; you simply have to wait until the news cycles catch onto another story and yours fades from view.

During the weathering, though, silence is rarely the best option. It's simply too loud. Potts continues:

When you're silent for a long time, there is a belief that there is some kind of conspiracy or you are hiding something. It is the weirdest thing to me that it is an admission of wrongdoing instead of [a sign that you are] taking time to get things right.

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