The secret language of business: how to read anyone in 3 seconds or less by Kevin Hogan

Author:Kevin Hogan [Hogan, Kevin]
Language: eng
Format: epub
Tags: Psychology, Nonverbal communication in the workplace, Skills, Business Communication, General, Body language, Business & Economics
ISBN: 9780470222898
Publisher: Hoboken, N.J. : John Wiley & Sons, c2008.
Published: 2008-01-07T05:00:00+00:00

c07

JWPR052-Hogan

November 16, 2007

16:30

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The Secret Language of Business

You’re at work (for the purpose of getting stuff done or you’d be at home with people you prefer to be with).

You don’t want to be bothered.

Especially by the people who take two hours to say something that takes two minutes.

You can’t always say, “Get out of here, can’t you see I’m working?”

What to do?

Continue working on your project.

Look at your computer screen.

Don’t lift your eyes away from the screen except to compare notes with documents on your desk.

Look angry.

Look intense.

Make all of your movements sharp (as opposed to easy, calm, and relaxed).

Look like you could kill the idiot who caused this.

(Continue working.)

No one will come near you.

And that’s what you want and need.

Privacy and the ability to think while you work without distraction.

Your question: “What if they don’t get it and come in anyway?”

Good question.

As they walk in the door, continue to scroll down on the screen on your computer.

Look at a document down and to the right.

Continue to look intense and angry.

Raise the tensed index finger of your left hand slowly up and away from your body toward the person entering your office.

Look back to the computer screen.

Hold your finger in suspended animation.

Shake your head.

Say, “idiots.”

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