The Johns Hopkins Guide to Psychological First Aid by George S. Everly Jr.; Jeffrey M. Lating

Author:George S. Everly, Jr.; Jeffrey M. Lating
Language: eng
Format: epub
Publisher: Johns Hopkins University Press
Published: 2017-04-05T04:00:00+00:00

• minimizing distractions;

• introducing oneself;

• ensuring safety;

• facilitating rapport by being respectful, direct, credible, and honest;

• being aware of one’s volume, pace, and tone when speaking;

• adapting to the hostage takers’ vocabulary;

• clarifying;

• information gathering; and

• problem solving (Miller, 2005).

These requisite skills are effective, and it’s no coincidence that they form the foundational basis and mechanisms of action of PFA.

MECHANISMS OF ACTION

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