Just Listen: Discover the Secret to Getting Through to Absolutely Anyone by Goulston M.D. Mark

Author:Goulston M.D., Mark [Goulston M.D., Mark]
Language: eng
Format: epub, mobi, pdf
Publisher: Amacom - A
Published: 2009-09-14T14:00:00+00:00

Usable Insight

If you’re hesitant to say “No,” you may be neurotic. If you’re truly afraid to say “No,” you’re probably dealing with a toxic person. And if nobody ever says “No” to you, that toxic person could be you.

Action Step

Make a list of the people who play a key role in your life. Beside each name, answer these questions: Can I count on this person to provide me with practical assistance? Emotional support? Financial support? Prompt and willing help when I’m in trouble? Wherever you see lots of “no” answers, think about expecting more from that person—or about easing the person out of your life.

Now, for the hard part: Make a list of the people who count on you and answer these same questions: Do you provide these people with practical assistance? Emotional support? Financial support? Prompt and willing help when they’re in trouble?

If you’re honest, you’ll probably spot some answers that make you cringe. If so, take the steps you need to take to be a positive person—not a toxic one.

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