Elastix Unified Communications Server Cookbook by 2015

Author:2015
Language: eng
Format: epub
Publisher: Packt Publishing

Create a CSV file containing the information in the following format:"Number," "Field1," "Field2," "Field3," ..., "Fieldn"

For example, in a collecting environment call center, we can set the call file as follows:"Number," "First Name," "Last Name," "Amount of debt"

The configuration for an outgoing campaign is shown in the next image:

Invoking a URL through the campaign

Whenever we make contact with a number in the outgoing campaign and we would like to use a third-party software or application, we can invoke a URL providing the information of the call to this software as parameters.

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