Best Practices: Time Management by John Hoover

Author:John Hoover [Hoover, John]
Language: eng
Format: epub
Publisher: HarperCollins
Published: 2011-10-15T17:56:23+00:00

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As with responding to e-mails, you might want to dedicate a particular time of your day to returning phone calls. Whenever possible, you want to return all calls by the end of the business day—phone messages that accumulate will only load up the next day with unexpected and unscheduled tasks.

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POWER POINTS

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TELEPHONE EFFICIENCY

When you do dial the phone or accept a call, you still want to make efficient use of the time. It’s tempting to relax and chat when there’s a telephone receiver in your hand. To stay in control of telephone time, remember to:

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