Fast Facts About PTSD by Lisa Y. Adams PhD MSc RN

Author:Lisa Y. Adams, PhD, MSc, RN
Language: eng
Format: epub
Publisher: Springer Publishing Company, Inc.
Published: 2017-09-01T16:00:00+00:00

Allow a support person to be present if the individual thinks that would be helpful.

Explain why before doing something.

If a promise is made (to make a referral, make a follow-up phone call), follow through in a timely manner.

Acknowledge and take responsibility for miscommunication.

Ensure that self-disclosure is used only in the best interest of the individual.

Respect healthy boundaries and expectations by clarifying the practitioner’s role:

Outline the parameters of what can and cannot be done.

Maintain focus on patient information that is relevant to the type of work agreed to. Ask for trauma details only when it is necessary for trauma-specific interventions.

Use a professional tone that also conveys genuine care and concern.

Start and finish appointments on time; discuss backup plans when the practitioner will be away (both planned and unplanned).

Explain how and when to contact the practitioner.

Be aware of dual roles. For example, offer support to parents, keeping in mind legal responsibility to report child welfare concerns and make referrals as needed.

Clearly outline program/treatment expectations:

The rights of those accessing services.

Content and format of treatment.

Attendance and participation.

The guidelines around substance use and/or other medications.

Specific rules of the program—be clear and consistent in explanation and enforcement.

Obtain informed consent; explain how information will be shared and the limits to confidentiality:

Respond to verbal and nonverbal communication.

Use plain language without jargon. Offer a print copy of the consent form.

Ask for the individual’s understanding; work to mitigate any concerns the individual may have about the limits to confidentiality.

When working with children and youth, outline what will and will not be shared with parents and in what circumstances (discussing with both parents and youth as appropriate).

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