Salesforce for Beginners by Sharif Shaalan

Author:Sharif Shaalan [Sharif Shaalan]
Language: eng
Format: epub
Tags: COM088000 - COMPUTERS / System Administration / General, COM005000 - COMPUTERS / Enterprise Applications / General, COM060090 - COMPUTERS / Internet / Application Development
Publisher: Packt
Published: 2020-05-28T15:15:32+00:00

Now that we have taken a look at items under the Feature Settings section, let's take a look at the Einstein section.

The Sales section is very heavily used by admins, especially the lead and opportunity settings.

Einstein

Einstein is the AI tool for Salesforce. Some of the use cases of this section include configuring the Einstein search and checking whether your organization is ready to work with Einstein AI. Let's take a look at the available settings:

Einstein Platform: This section allows you to turn on the paid portion of Einstein.

Einstein Sales: This section allows you to set up Einstein Activity Capture.

Einstein Search: This section allows you to configure Einstein Search.

Readiness Assessor: This wizard allows you to analyze your organization's data to see whether you are ready to use Einstein.

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