Foundations for Community Health Workers by Berthold Timothy;

Author:Berthold, Timothy; [Berthold, Timothy]
Language: eng
Format: epub
Publisher: John Wiley & Sons, Incorporated
Published: 2016-05-23T00:00:00+00:00

Work to disentangle impact from intention.

Focus the discussion not on assigning blame (discovering who was wrong), but on understanding what contributed to the conflict and on identifying how you can transform your relationship to avoid similar problems in the future.

If you mean it, apologize and take responsibility for something you said or did that may have contributed to the conflict or been hurtful to the other party.

If things get heated and it seems as if the conflict might escalate, agree to take a break. Continuing to talk with each other when you are unable to control your emotions and statements may do lasting damage to the relationship, your career, and the important work that you do with clients and communities.

After you have talked about what contributed to the conflict, agree to focus on what you can do now to improve the situation and your ability to work well together in the future.

Download

Copyright Disclaimer:
This site does not store any files on its server. We only index and link to content provided by other sites. Please contact the content providers to delete copyright contents if any and email us, we'll remove relevant links or contents immediately.