CAPM Certified Associate in Project Management Practice Exams by James L. Haner

Author:James L. Haner
Language: eng
Format: epub
Publisher: McGraw-Hill Education
Published: 2019-04-15T00:00:00+00:00

CHAPTER 8

Project Quality Management

In this chapter, you will

• Understand the three project management processes in the Project Quality Management knowledge area

• Identify the input, tools, techniques and outputs defined in the three quality management processes

• Understand the reasons for and approaches to adapting quality management in different project environments

The Project Quality Management knowledge area accounts for 7 percent (21) of the questions on the CAPM exam. The PMBOK Guide, Sixth Edition, Sections 8.1 through 8.3, cover the three processes in the Project Quality Management knowledge area.

This chapter focuses on the topic of Project Quality Management. Project Quality Management, like the other knowledge areas, begins with a process of planning that produces a quality management plan. It then has an executing process, Manage Quality, which is focused on defining and checking the quality of the processes in the project. It also has a monitoring and controlling process, Control Quality, which is focused upon defining and inspecting the quality of the project deliverables.

You may need to pay attention in this chapter to those activities and the range of different quality tools that are described, because many of them may be new to you.

The 21 practice questions in this chapter are mapped to the style and frequency of question types you will see on the CAPM exam.

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