Smile & Succeed for Teens: Must-Know People Skills for Today's Wired World by Kirt Manecke

Author:Kirt Manecke
Language: eng
Format: epub
Publisher: BookBaby
Published: 2014-01-15T00:00:00+00:00

Worry about being better; bigger will take care of itself. Think one customer at a time and take care of each one the best way you can.

—GARY COMER, FOUNDER OF LAND’S END

4

TREAT

PEOPLE

HOW YOU

WANT TO BE

TREATED

More Top People Skills and

Customer Service Techniques

ACKNOWLEDGE NEW CUSTOMERS—EVEN WHEN YOU’RE BUSY

Have you ever walked into a business and been ignored? There are countless stories of people left waiting: in restaurants, in retail stores, in hotels, in medical/dental facilities. After failing to be acknowledged, they simply leave and spend their money elsewhere. Don’t let this happen to you!

Immediately acknowledge new customers.

HERE’S HOW

Smile.

Greet them with a warm “Hello!”

Look them in the eye and say, “I’ll be right with you” or “I’ll be with you in a few minutes, as soon as I finish up with my customer.”

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