Writing Futures: Collaborative, Algorithmic, Autonomous by Ann Hill Duin & Isabel Pedersen

Author:Ann Hill Duin & Isabel Pedersen
Language: eng
Format: epub
ISBN: 9783030709280
Publisher: Springer International Publishing

The Deloitte Insights report on Government Trends 2020 notes that “one reason AI can work well for government is that it needs volumes of data—and governments have plenty of volume” (p. 9). It includes an excellent visual summary of national AI strategies (p. 10), emphasizing that “applied wisely, AI can be a national asset and a source of global competitive advantage” (p. 11). Other key sections include “The rise of data and AI ethics,” detailing ethical complexity in the age of big data; “Anticipatory government,” describing the use of predictive analytics in government as a means to preempt problems; “Digital citizen,” asking “what if the government could authenticate citizens—and businesses—the same way that most digital companies do their customers?”; and “Nudging for good,” emphasizing the importance of using behavioral science to improve government outcomes. An earlier report, “Artificial intelligence for citizen services and government” by Mehr (2017), explores current and future uses of AI, detailing the types of government problems appropriate for AI: resource allocation, large datasets, shortage of experts, predictable scenarios, procedural needs, and diverse data. (p. 4)

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