Practical JIRA Administration by Matthew B. Doar
Author:Matthew B. Doar [Matthew B. Doar]
Language: eng
Format: epub, pdf
Tags: COMPUTERS / Programming Languages / Java
ISBN: 9781449305406
Publisher: O'Reilly Media
Published: 2011-05-24T16:00:00+00:00
Put statuses and transitions in their expected order
Whenever you list the statuses during design or are adding them to a JIRA workflow, do so in the order that you expect them to appear most of the time. Similarly, add the most common transition first in any list of transitions from a status. An alternative way to change the order that transitions appear in using properties is described at http://confluence.atlassian.com/display/JIRA/Configuring+Workflow.
Workflow screens
A transition can either happen immediately, or a transition screen with various fields on it can be shown during the transition. Transition screens also have a place to leave a comment about why the transition was made. JIRA provides two standard screens for this (Resolve Issue and Workflow), but if there are fields that you want to allow to be edited during a transition, then you can define your own screens. Just don’t use the Default screen as a transition screen, because when users change statuses they’ll feel rather overwhelmed by seeing all the fields in the issue.
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